Frequently Asked Questions
Welcome to our FAQ page! Here, we’ve gathered answers to the most common questions about our interior design services. If you don’t see your question listed, feel free to contact us—we’d love to help.
General
We design residential spaces, including dining rooms, living rooms, and bedrooms, as well as commercial spaces like offices, retail stores, and hospitality environments.
Start by scheduling an initial consultation with us. During this meeting, we’ll discuss your space, needs, and project goals to create a personalized plan.
We offer both! Our plans can be completed either in-person or virtually. Get started today!
For in-person services, we typically work within 60 minutes of the following locations:
Additionally, we offer virtual servicesn for clients who live outside of these areas. We’ve designed in places like Colorado, San Francisco, Argentina, Israel, India, and more! All you need is a phone, a measuring tape, and an internet connection. Contact us to get your free quote.
Pricing and Services
Our pricing varies depending on the scope and size of the project. After the Complimentary Consultation, we’ll provide a detailed proposal tailored to your needs. Check out the starting price of our Makeover Plans here.
Our packages typically include floor plans, furniture selections, mood boards, color consultation, and our shopping service. We also offer a la carte services that you can add on to your plan. Check out what’s included here.
Absolutely! We believe beautiful design can happen at any budget. We’ll help you prioritize your investment to maximize impact without overspending.
Never! Nor do we have special affiliations with only specific vendors. We recommend pieces that are perfect for your space based on your style/budget. We look for the best deals on every item we select and send you the direct link on the retailer’s site.
We are all about transparency and affordability and we will never pressure anyone to spend more than their budget allows.
You’re always in the driver’s seat. We don’t have a financial investment in how much you spend!
Yes, we sure can. Request additional rooms, more design time, help with assembly and more! Give us a ring to discuss your project and create a plan that will meet your design needs.
Design Process
No worries! We’re here to help. If you’re unsure about your style, take our Style Quiz! It’s an easy and fun way to discover which design style fits you best. Whether you’re leaning toward a modern, minimalist look or a cozy, bohemian vibe, the quiz will help you identify your preferences and give you the confidence to make design decisions. If you’re still unsure, we can guide you through the process during a Style Consultation!
For our Makeover Plans, you receive your designs just 2 weeks after your initial visit with your designer.
Our designers work 7 days a week between 9am-7pm EST. Our admin office is open Monday-Friday from 9:30am-5:30pm EST.
Yes! Your design will be unique, not based on a cookie-cutter template. It will be fully tailored to your space/style. We’ll maximize every square foot of your space.
Yes. Inspiration images help your designer best understand the look that you are hoping to achieve.
Prior to your plan, we will ask you to fill out a brief questionnaire that will give us a better idea of your likes/dislikes and have a section for you to insert 4+ inspiration images.
Our website has an Inspiration Gallery that features popular looks from recent clients. It is a great place to get started.
Additionally, you can look at our projects or sites like houzz.com, pinterest.com, housebeautiful.com, and apartmenttherapy.com to find examples of rooms that you enjoy.
We specialize in a variety of styles, from modern and minimalist to classic and eclectic. Our designs are always tailored to reflect your personality and lifestyle. Want to find your design style? Take our quiz!
Of course! We love incorporating pieces you already own to create a design that feels both fresh and familiar.
Take pictures and measurements of the items you would like to bring with you and have them available at the home visit to show the designer.
No need to send the pics/measurements in advance. Just be sure to have them with you at the time of the visit so the designer can consider them in the space.
We source from hundreds of different vendors, depending on your budget and style preferences. We only use items that can be purchased online.
Most of the items are also offered in retail stores so you can go sit on/jump on/experience the pieces (i.e. Room and Board, Ikea, Crate and Barrel, West Elm, Target, Anthropologie, Macy’s, Arhaus, and many more).
Certain pieces, however, are only available online (i.e. Overstock, Wayfair, VivaTerra, RugsDirect, AllModern, BurkeDecor, etc.)
When we source from online-only vendors, we try to use sites that have free/low-cost shipping and free returns.
We do not recommend things that cannot be found online (i.e. things from small boutiques, thrift stores, or auction houses) as we cannot guarantee that the items will still be in stock when you are ready to buy. We also do not usually use flash sale sites because their items sell out quickly, and they do not have flexible return policies.
At some of the vendors, we are eligible for a trade discount of up to 40%. You can access those discounts through our Designer Discount Shopping Service.
Never! Nor do we have special affiliations with only specific vendors. We recommend pieces that are perfect for your space based on your style/budget. We look for the best deals on every item we select and send you the direct link on the retailer’s site.
We are all about transparency and affordability and we will never pressure anyone to spend more than their budget allows.
You’re always in the driver’s seat. We don’t have a financial investment in how much you spend!
Yes! We have a licensed and insured handyman team that can help with hanging art, assembling shelves, and more. We also have our Overhaul Plan, where we oversee your designs from start to finish.
A computer-drawn floor plan is included with every Makeover Plan.
Other
Our designers work 7 days a week between 9am-7pm EST. Our admin office is open Monday-Friday from 9:30am-5:30pm EST.
Not really. We don’t manage the contractors or the reno work. But we DO consult on renovations.
Need help picking out your tile, cabinets, flooring? We would love to guide your selections with our Consult Plan or Reno Makeover Plan.
Because custom items are typically quite expensive and take a long time, we don’t handle anything custom. We are happy to give you our advice regarding your custom project.
We can discuss with you the pros/cons of built-ins, choose from fabric samples for your window treatments, or even suggest a direction for your cabinetry/tile. But we don’t measure for size or manage the project.
Yes, we sure can. Request additional rooms, more design time, help with assembly and more! Give us a ring to discuss your project and create a plan that will meet your design needs.
Absolutely! We believe beautiful design can happen at any budget. We’ll help you prioritize your investment to maximize impact without overspending.
We offer one-time consultations to guide you with expert advice, helping you confidently tackle your project.
Have moreQuestions?
Or ready to get started?
We’d love to hear from you! If you have any additional questions or would like to discuss your project further, don’t hesitate to reach out. Book your free consultation today, and let’s start creating a space that truly reflects your style and needs. We’re excited to bring your vision to life!
